Breaking the broken model: How to fix corporate learning and development

"Actually 90% of the change you're trying to create comes through systemic changes to the environment rather than training." - Charlie Kneen Charlie Kneen is the founder of Solvd Together, a learning and development transformation consultancy that reimagines how global brands approach their people strategy. Formerly the L&D lead at BP in the UK, Charlie brings together expertise in marketing, coaching, leadership, and human-centred design. Charlie dives deep into why traditional corporate training feels like expensive theatre that no one enjoys. He explores how most L&D departments have become order-taking functions, churning out compliance training and three-day courses that people forget immediately. He shares real examples from his work with major companies like Heathrow Airport and shipping firms. Charlie uncovers the systemic issues that prevent real learning and behaviour change, and explores everything from the psychology of how people actually learn to practical strategies for transforming L&D from within organisations. If you're tired of engagement surveys and hoping for the best, this episode offers tangible alternatives that focus on business performance rather than content delivery. In this episode, you’ll hear about: The broken model of corporate learning Human-centred design in L&D How to handle difficult conversations when research reveals uncomfortable truths about leadership and systems Moving from order-takers to strategic partners Using nudges and contextual cues to drive behaviour change without formal training Setting up proper research methodologies with control groups to prove ROI and business impact Key links Solvd Together Website https://www.solvdtogether.com/contrib... Charlie Kneen LinkedIn   / charliekneen   Solvd Together LinkedIn   / solvd-together   How People Learn: Designing Education and Training that Works to Improve Performance https://www.amazon.com/How-People-Lea... "The Empty Brain" article by Robert Epstein (former editor of Psychology Today) https://aeon.co/essays/your-brain-doe... Nick Shackleton-Jones    / shackletonjones   Bp Website https://www.bp.com/en/global/corporat... About our guest Charlie Kneen is the founder of Solvd Together, a Learning & Development and Transformation consultancy that partners with global brands to reimagine how organisations engage, retain, and upskill their people. Drawing on a background in marketing, coaching, and leadership roles across both in-house teams and start-ups, Charlie brings a unique perspective on the psychology of work. His passion lies in applying human-centred design to learning and change, helping businesses achieve real impact and commercial value while creating better experiences for their people. About our host Our host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road. Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change. Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally.