How to Teach AI About Your Business (CLAUDE.md, Folders + Gmail)

Want help putting AI to work in your business? Start here: https://go.redwaterrev.com/yt3 Your AI doesn't know your business until you tell it. In this video I set up a Claude Code workspace for a pretend landscaping company by letting Claude interview me, then connect Gmail and Google Drive and have Claude sort the inbox. This is part 3 of the series for small business owners. What's in it: why context is the number one bottleneck with AI, the three things that make it useful (context, communicating clearly, and the right model), Haiku vs Sonnet vs Opus, how a CLAUDE.md file works, how I lay out my ops and projects folders, connectors, and why long chats eat into your plan. Next: the admin section, starting with tracking spend and revenue. 0:00 Intro 1:20 Why your AI doesn't know your business (3 things that fix it) 2:58 Haiku vs Sonnet vs Opus 4:26 From movie fan to swordmaster 5:47 Let Claude interview you about your business 7:01 Model, effort, and usage limits 11:23 How a CLAUDE.md file works 12:27 My ops + projects folder setup 15:19 The workspace Claude built 16:34 Fix the structure with a screenshot 19:21 Connect Gmail and Google Drive 21:02 Test it: Claude sorts the inbox 22:55 Why long chats use up your plan 25:13 The result: a labeled inbox 26:18 What's next About this series: AI for Local Business Owners is a free, plain-English series for local business owners who want to use AI without the hype. I'm Nick Rougeau. My brother Jack and I run Redwater Revenue in Lake Charles, Louisiana, where we build AI systems for local businesses. Our website: https://go.redwaterrev.com/yt3 Connect with me on LinkedIn:   / nicholas-rougeau