Empowering Patients, Advancing Value-Based Care: A Roundtable Discussion

How can health care organizations put patient empowerment into practice? In this roundtable discussion, leaders in behavioral science, patient advocacy, and clinical practice explore practical strategies for advancing patient empowerment and strengthening value-based care. Hosted by the Health Care Payment Learning & Action Network (HCPLAN), the conversation features perspectives from Dr. Judy Zerzan-Thul, Karen Dale, Dr. Amy Bucher, Libby Hoy, and Dr. Nzinga Harrison. Panelists discuss how organizations can support patients throughout the care journey, reduce friction, strengthen trust, and create the conditions patients need to confidently take an active role in their health. The discussion is based on the Patient Empowerment Guidebook: Pathways to Advancing Patient Empowerment, developed to help providers, health plans, employers, and community-based organizations make care more affordable, accessible, and easier to navigate. Explore the Patient Empowerment Guidebook: https://hcp-lan.org/the-patient-empow... Learn more about HCPLAN: https://hcp-lan.org/ 00:00 – Welcome and Opening Remarks 04:08 – The Patient Empowerment Guidebook 08:54 – Empowerment Across the Patient Journey 21:13 – Three Levers to Advance Patient Empowerment 29:33 – Personalized Reminders and Nudges 33:55 – Behavioral Science and Behavior Change 38:42 – Moving Beyond Information: The Provider Perspective 44:46 – The Patient and Family Advocate Perspective 51:58 – Envisioning the Future of Patient Empowerment 57:39 – Closing Remarks #PatientEmpowerment #ValueBasedCare #HCPLAN