No Switch No Swap How OpDecision Finds Hidden Money in Clients Wireless Expenses ETMA TECH

In this episode, No Switch, No Swap, How OpDecision Finds Hidden Money in Clients Wireless Expenses of the ETMA Tech Talk Podcast, host Joe Basili interviews Drew Polin, Vice President of Mobility Solutions, and Casey Spigel, Business Development Manager at OpDecision, reveal the secrets behind uncovering substantial savings in organizations wireless expenses. Drew and Casey explain OpDecision’s core work in audit, optimization, bill management, and ongoing managed services that typically save clients 27–32% on wireless expenses without changing carriers. In 2025 they averaged 42% savings as many new customers had “unlimited plans” that were unnecessary.” They describe common savings areas including misapplied contract discounts, plan design issues, data pooling inefficiencies, IoT line sprawl, and no-use lines left over from COVID, citing examples like 1,700 lines tied to former employees and contracts that lowered MRC but triggered major overages. These are some highlights and questions to consider from the podcast. • What are you paying for, and does it still fit your organization’s needs? • A Great Contract Is Only a Snapshot in Time • Contract negotiation and contract execution are two different jobs. • FinOps leaders: When was the last time somebody challenged the assumptions behind your wireless spend? • "Unlimited Wireless Plans on Everything" Can Get Expensive • IoT Makes Visibility Even Harder • AI Can Read the Contract. Should It Make the Decision? • Managed Mobility Is Expanding Beyond the Bill They also cover lifecycle support, special projects (upgrades, MDM, BYOD transitions), channel partnerships, a shared-savings baseline methodology, and risks of relying solely on AI for contract negotiation. Drew Polin, a veteran entrepreneur with over two decades of experience in the telecommunications industry, shares how the world of enterprise mobility has transformed. Once a realm focused merely on managing cell phone plans, it now involves integrating complex ecosystems that encompass devices, users, carriers, contracts, data, and support. It's a nuanced landscape that demands expertise and attention to detail. Meanwhile, Casey Spigel, affectionately known as “The Cellphone Guru,” brings a unique flair to the discussion. With an early start in the wireless world — notably carrying a purple pager at 11 — Casey has carved a niche by forming strategic partnerships and injecting positivity into every exchange. If you're a C-level executive, part of the FinOps crew, or someone in channel sales, tired of leaving money on the table or dreading the arrival of each new wireless bill, this episode this episode has tips to save money and ideas you can implement. 🎥 YouTube    • No Switch No Swap How OpDecision Finds Hid...   🎧 ETMA TECH TALK Podcast Spotify: https://open.spotify.com/show/39v180f... Apple Podcasts: https://podcasts.apple.com/us/podcast... iHeart:    / @etmatechtalk   Connect: OpDecision https://www.linkedin.com/company/opde... Contact OpDecision https://opdecision.com 📣 Brought to you by: Enterprise Technology Management Association (ETMA) https://etma.org