Celfocus at DSPA Insights '26: Next-Gen telco customer experience - data & AI in action

#Celfocus #MakingDataActionable #DSPA #Vodafone #Data #AI #AgenticAI #Technology #Innovation #Events 🎤 At DSPA Insights 2026, in Lisbon, João Teireira CIO at Vodafone and Sofia Esteves Executive Director Data & AI at Celfocus, showcased how data and AI are transforming customer experience in the telecommunications sector. In this session “Vodafone and Celfocus Fireside Chat: Next-Gen telco customer experience - data & AI in action” we explore how Vodafone Portugal is transforming customer experience through Data and AI, creating value with more efficient, personalised and relevant customer interactions.