4- Service Level Expectation SLE (Part 1)

In this video, we will present the Service Level Expectations and how we can calculate the Percentile of any feature or user story . How can we answer the usual question from our client: "When will this job be done ? " فى الفيديو ده هنعرف ازاى ندى وقت تقديرى للشغل اللى بيتطلب مننا سواء من العميل او مديرنا فى الشغل