Tenant Services Committee Meeting (TSC) – April 13, 2026

Official meeting of Toronto Community Housing’s (TCHC’s) Tenant Services Committee (TSC). Monday, April 13, 2026 9:00 a.m. to 11:45 a.m. Committee Room #1, City Hall (Hybrid) Agenda and background materials: https://torontohousing.ca/events/tena... Timestamps: 0:00 - Introductions and the reading of the Land Acknowledgement and African Ancestral Acknowledgement 2:42 - Item 2: Public TSC Agenda – April 13, 2026 4:04 - Item 4 – Public TSC Minutes of February 12, 2026 5:07 - Item 5: Business arising from the public meeting minutes 5:15 - Item 5 deputation: C. Wilkinson 9:11 Item 5 deputation: M. Avila-Velarde (part of this deputation is blurred to protect the private information shown on the deputant's computer screen). 14:11 - Q&A period for Item 5 17:38 - Item 6: Office of the Commissioner of Housing Equity (“OCHE”) Bi-Annual Update – July to December 2025 38:22 - Item 7A: TCHC’s Q4 2025 Operational Performance Measures 40:52 - Item 7B: Q4 2025 Tenant Engagement System Update 41:10 - Item 7B deputation: C.Birch 48:35 - Item 7B deputation: M. Avila-Velarde 54:00 - Q&A period for Item 7B 1:10:53 - Item 7C: Community Safety Unit 2025 Annual Report to Toronto Police Service Board 1:11:13 - Item 7C deputation: M. Avila-Velarde 1:14:04 - Item 7C deputation: N. Corrado 1:18:55 - Item 7C deputation: V. Ojubuyi 1:23:49 - Q&A period for Item 7C 1:32:35 - Item 7D: Availability of Naloxone in TCHC Communities 1:32:52 - Item 7D deputation: C. Wilkinson 1:35:00 - Item 7D deputation: M. Avila-Velarde 1:38:41 - Q&A period for Item 7D 1:50:33 - Item 7E: 2025 Annual Pest Control Report 1:50:50 - Item 7E deputation: N. Corrado 1:57:37 - Item 7E deputation: V. Ojubuyi 2:00:55 - Item 7E deputation: A. Hansen 2:03:00 - Item 7E deputation: M. Brown 2:05:46 - Q&A period for Item 7E 2:08:56 - Item 7F: 2025 Annual Unit Inspections Report 2:09:38 - Item 7F deputation: M. Avila-Velarde 2:13:12 - Q&A period for Item 7F 2:15:20 - Item 7G: Winter Floor Mats and Accessibility 2:15:34 - Item 7G deputation: C. Wilkinson 2:19:43 - Item 7G deputation: C.Birch 2:22:51 - Item 7G deputation: V. Ojubuyi 2:25:20 - Q&A period for Item 7G 2:30:00 - Item 7H : Seasonal Decorations and Fire Life Safety Update 2:30:10 - Item 7H deputation: C.Birch 2:35:46 - Q&A period for Item 7H 2:36:54 - Item 8: Update on Development of a Tenant-Focused Mobile Application (City Council Direction 2025.EC18.5) 2:39:10 - New business 2:45:20 - Meeting adjournment Want to speak at the next meeting? Visit torontohousing.ca/deputations to register to depute or learn more.