Top 5 Documentation Risks in 2026 By: Terri Scales BD&A

Webinar Overview As healthcare organizations navigate increasing regulatory scrutiny, payer audits, staffing shortages, and the growing use of artificial intelligence, documentation integrity has become more important than ever. In this educational webinar, Terri Scales, CPC, CCS-P, National Director of Business Development for Bill Dunbar & Associates (BDA), discusses the Top 5 Documentation Risks in 2026 and how they impact compliance, coding accuracy, reimbursement, and audit readiness. Drawing on BDA's decades of experience conducting documentation reviews and provider education across the country, Terri shares practical strategies to reduce risk, strengthen documentation, improve coding accuracy, and identify opportunities through proactive chart reviews and targeted provider education. About the Presenter Terri Scales, CPC, CCS-P is the National Director of Business Development for Bill Dunbar & Associates, LLC, a nationally recognized healthcare consulting firm specializing in outpatient clinical documentation improvement (CDI), coding compliance, provider education, and revenue integrity. With more than two decades at BDA and professional certifications from both the AAPC (CPC) and AHIMA (CCS-P), Terri has worked with hospitals, health systems, physician groups, and compliance leaders across the country to improve documentation quality, strengthen compliance programs, optimize reimbursement, and reduce audit risk through practical, education-focused solutions.