He Led Firefighters Into the North Tower on 9/11 | Chief Joseph Pfeifer

Michael speaks with FDNY Chief Joseph Pfeifer, who led the first fire units into the North Tower on 9/11 and later gave the order to evacuate the towers. Chief Pfeifer later served as the FDNY Chief of Counterterrorism and Emergency preparedness, is a Senior Fellow at Harvard’s Kennedy School, and wrote Ordinary Heroes, which examines what 9/11 taught him about crisis leadership, resilience, and the ordinary acts of heroism. They discuss: 00:00 Introduction 02:36 Racing to the North Tower 09:20 Seeing His Brother in the Lobby 12:10 The Second Plane Hits 14:40 The South Tower Falls and the Evacuation Order 19:20 Surviving the North Tower Collapse 23:19 What Makes an Ordinary Hero 32:54 Three Principles for Crisis Leadership 36:57 Four Stages of Resilience 46:48 The Threats Communities Face Next This episode includes detailed discussion of the September 11 attacks, death, and trauma. Two Percent is hosted by Michael Easter. Today's episode was produced by Joey Fischground, Robbie Hiser, Dana Brawer and Julia Nutter. From Kaleidoscope, our executive producers are Mangesh Hattikudur and Kate Osborn and Julia Nutter. From iHeart, our executive producers are Katrina Norvell and Nikki Ettore. Our Head of Video is Maria Paz Mendez Hodes. Our editor is Will Mayo. Visit Two Percent, the #1 health and wellness Substack newsletter: https://www.twopct.com Follow Michael:   / michael_easter     / michael_easter     / michael-easter-b208848     / twopct     / michael_easter6