Patient Experience and Your Market

🏥 Ready to grow your PT practice? Watch the Million Dollar PT Practice Roadmap:    • The Million Dollar PT Practice (Step-by-St...   Schedule a call to get your 28-day free trial of Practice Legacy Black: https://freetrial.therehabceos.com/fr... More Patients. More PTs. More Profit. If someone asked your patient, “How was your visit today?” what would you want them to say? Dr. Robbie Woelkers shares a team exercise for defining a great patient experience and working backward to create it. From identifying what a poor visit looks like to imagining an exceptional one, he explains how questions can help your team develop clear standards and take ownership. He also discusses why your clinic’s next improvement should address its own constraints, rather than simply follow competitors. You’ll learn: • The patient experience question to bring to your weekly team meeting • How to define poor, average, and exceptional experiences together • Why open-ended questions encourage more useful discussion • How to turn the response you want into practical changes • What everyday clinic details can create friction for patients • Why your own capacity and performance deserve focused attention #PhysicalTherapyBusiness #PatientExperience #ClinicLeadership