Streamlining UC Management at Scale - Customer Day

Migrating to Webex Calling and managing complex, hybrid UC environments is often slowed by manual processes, management blind spots, and disconnected ITSM workflows. Join Cisco and Kurmi for an exclusive session on modernizing your UC operations. We will demonstrate how to bridge the gap between ITSM ticketing and UC provisioning, eliminate operational risks, and achieve true zero-touch lifecycle management. What You Will Learn Webex Calling Roadmap: A strategic look at the latest platform developments and what they mean for your infrastructure management. Kurmi Flow Automation: How to centralize and automate provisioning across hybrid, multi-vendor environments at scale. De-risking Migration: Practical, real-world workflows that accelerate your transition to Webex Calling while maintaining security and compliance. ServiceNow + Agentic AI: A deep dive into closing the loop between ITSM and UC, leveraging agentic AI to enable seamless, end-to-end lifecycle management.