MSP cybersecurity that defends against new AI threats | Phin & Empath Webinar

00:00 Welcome & Introductions 01:14 How AI Is Changing Cybersecurity for MSPs 05:36 AI Tools MSPs Are Using Today 09:04 Are MSPs Ready to Guide Clients on AI? 10:44 The 3 Levels of AI Adoption 14:00 How AI Is Making Scams More Believable 19:34 Education Is the MSP’s Biggest Opportunity 29:15 How Attackers Use Urgency 33:12 Simple Ways to Verify Suspicious Requests 39:55 The AI Risk Coming From Inside Your Business 48:18 Two Rules for Using AI More Effectively 52:28 Free AI Verification Guide + Final Takeaways _____ AI is moving fast—and the way MSPs approach it today could shape how they protect, educate, and support their clients tomorrow. In this webinar, Phin Security CEO & Co-Founder Connor Swalm joins Wes Spencer, Co-Founder of Empath, to talk about how AI is changing both sides of cybersecurity: creating new opportunities for MSPs while making scams, deepfakes, social engineering, and other threats more convincing than ever. They break down what MSPs need to know about: 🤖 How AI is changing the cyber threat landscape 🎭 Why old tricks for spotting deepfakes and AI-generated content are quickly becoming outdated 🚨 How attackers use urgency, personalization, and readily available information to make scams more convincing 🔍 Why verification and simple security processes still matter—even as technology evolves 🔐 The risks of employees sharing sensitive company information with AI tools 💡 How MSPs can help clients use AI safely and effectively 🎓 Why becoming an AI educator can help MSPs build trust and strengthen client relationships 🧠 How to experiment with AI while still inspecting and validating its output One of the biggest takeaways? You don’t have to become an AI expert overnight. Start asking better questions, keep experimenting, and help your clients understand both the opportunities and risks in front of them. As Connor puts it: Get comfortable asking for more—and if you can’t inspect the outcome, you can’t guarantee the quality. Watch the full conversation to learn how MSPs can adapt to an AI-first world without relying on fear, hype, or yesterday’s advice. Learn more about Phin: phinsecurity.com Learn more about Empath: https://empathmsp.com/ #MSP #Cybersecurity #ArtificialIntelligence #AI #SecurityAwareness #Phishing #SocialEngineering #ManagedServices