How AI Can Move Talent Acquisition from Recruitment Metrics to Business Impact (with James Gardner)

Adam Gordon talks to talent leader James Gardner about how AI could change the role of talent acquisition from process delivery to a more strategic, commercially relevant function. They discuss why traditional measures such as time to hire, cost per hire and agency spend are useful but incomplete, and why TA needs to start measuring hiring effectiveness and its contribution to business outcomes. The conversation covers the changing skills required in TA, the relationship between recruiters and hiring managers, workforce planning and intelligence, and how talent teams can move upstream by understanding business strategy and identifying the capability required to deliver it.