The power of improving employee experience in hospitality

Improving employee experience and team happiness are key to retaining talent, especially as it can cost up to 22k to replace a leaver. But increasing hospitality employee engagement also positively impacts your business as it also reduces absenteeism, improves productivity and the quality of service, which makes for happier guests and a healthier bottom line. Join our webinar and learn how to improve the hospitality employee experience through the four main pillars of engagement: Communication channels that are open, transparent and ensure everyone’s voice is heard Recognition programmes so your teams are given credit where it’s due Training and development for future career progression Feedback that increases motivation, builds confidence and improves performance Tune in to discover the power of engagement and people data Host: Elly Johnston, Global Sales Director at MAPAL OS Guests: Jaime Fernández, Founder of Engagement by MAPAL Stuart Green, Inside Sales Director at MAPAL Group