When does doing it more often add value? | The AI Take, Ep 15
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When does doing it more often add value? | The AI Take, Ep 15
4 просмотра · 22 ч назад
1KE
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4 просмотра · 22 ч назад
AI makes it possible to run a service far more often than a person could: analysis every day instead of once a month. But doing something more often is only worth it if it lets the customer act before an avoidable cost, a failed process or an interruption. Producing a monthly bank reconciliation every day adds nothing.
In Episode 15 of The AI Take, Sidney Minassian and Michael Chanter work through where a higher cadence service does pay off: software licence renewals, analysis that is not deterministic, the repeated services MSPs already run, cloud usage and consumption costs, and business applications. Michael's view is that today's monitoring works in a limited, deterministic way, and AI adds the chance to catch things a week earlier and find correlations people would miss.
His suggestion for an MSP owner: look at every service you deliver on a regular basis, and ask how AI could help the customer avoid a cost, avoid an outage or see an insight in time to act.
Chapters
0:00 Intro
0:32 Today's take
0:44 When more often adds value
1:23 Real examples
3:41 For the IT channel
5:48 Isn't this happening already?
7:15 Business applications
9:30 What to do next
#AI #ManagedServices #MSP #Channel #1KE #TheAITake
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