When Selling Cars From Home Goes Wrong

Running a car dealership from home isn't always as easy as it might look... In Episode 3, Adam takes you behind the scenes of one of the more stressful sides of running Home of Cars, when several problems all seem to arrive at once. We've got an Audi with a potentially expensive gearbox problem and no active warranty, a Porsche bought at auction with a roof that won't work, another customer car needing repairs, a part exchange we don't feel comfortable selling and a finance deal that's holding up a customer delivery. This is the reality of running a used car dealership. Adam shows how he approaches problems when they arise, how we work with customers to find the right solution, where we can save money on repairs without cutting corners, and why looking after customers doesn't always mean simply saying yes to everything. We're documenting the real journey of running Home of Cars from our family home, including the good days and the difficult ones. If you've enjoyed following the journey so far, subscribe to see what happens next.