How to Start Any Conversation the Right Way
Mind in Frames
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How to Start Any Conversation the Right Way
112 просмотров · 12 дн. назад
Mind in Frames
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112 просмотров · 12 дн. назад
You know what you mean. Does the other person?
Sam explains a work problem in detail, but his colleague solves the wrong problem. This original illustrated story explores a clearer way to open workplace conversations and messages: name the topic, explain what response you need, and give the most important information before the backstory.
We introduce Chris Fenning’s TIP framework—Topic, Intent, Point—and apply it to original examples involving a printing deadline, project updates, requests for feedback and listening before offering solutions.
A clear opening still needs empathy, accuracy and room for the other person’s answer.
CHAPTERS
00:00 The conversation that goes wrong
00:44 Topic, Intent, Point
01:09 Your context is not their context
01:57 Name the topic
02:47 Say what response you need
03:31 Listening or solving?
04:06 Give the main point
04:26 The conversation rebuilt
04:59 Try a project update
05:52 Where the tool needs care
06:20 Keep the uncertainty
06:39 Make room for an answer
07:05 Try it in one message
07:45 Give them direction
Which is harder for you: getting to the point, or asking clearly for what you need? Tell us in the comments.
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SOURCE AND ATTRIBUTION
TIP framework: Chris Fenning. His talk is listed on TED as “The 60 seconds that make or break a conversation,” TEDxEindhoven:
https://www.ted.com/talks/chris_fenni...
This is an independent illustrated interpretation with original fictional situations and dialogue. The practical cautions about applying the framework are our commentary. This video is not a TED production or an endorsement by Chris Fenning.
Created with AI-assisted illustrations and narration, with scene design, animation and editing in After Effects.
#CommunicationSkills #ClearCommunication #PersonalGrowth