Day 28 – Important Tools Used by Application Support L1 & L2 Engineers | Splunk, Grafana, ServiceNow

#ApplicationSupport, #Splunk, #Grafana, #Linux, #Jira, #ServiceNow, #SQLServer, Learn the most important tools used by Application Support L1 & L2 Engineers – Splunk, Grafana, Linux, Jira, SQL Server & ServiceNow with real-time production support scenarios. Application Support Engineers need more than just ticketing knowledge. They often work across monitoring, log analysis, Linux, databases, incident management, troubleshooting and ticketing systems. Current Application/Production Support job descriptions commonly mention tools such as Splunk, Grafana, Linux, SQL, ServiceNow and Jira. 🔥 Tools Covered in Day 28 🔹 Splunk – Log Management & Log Analysis 🔹 Grafana – Monitoring & Dashboards 🔹 Linux – Server Monitoring & Troubleshooting 🔹 Jira – Bug & Issue Tracking 🔹 SQL Server – Database Troubleshooting & Data Validation 🔹 ServiceNow – Incident & Service Management 🎯 What You Will Learn ✅ Which tools are used by L1 Application Support Engineers ✅ Which tools are commonly used by L2 Support Engineers ✅ Splunk for application log analysis ✅ Grafana for monitoring and dashboards ✅ Linux commands for production troubleshooting ✅ Jira for bug tracking and escalation ✅ SQL Server for checking production data ✅ ServiceNow for incident management ✅ How different tools work together during a production incident ✅ Real-time troubleshooting approach ✅ L1 → L2 → DBA → Developer escalation flow ✅ Monitoring → Logs → SQL → Ticket → RCA workflow 💼This is an excellent practical scenario for anyone preparing for Application Support Engineer, Production Support Engineer, L1 Support, L2 Support, SQL Support and IT Support interviews. ========================================== Resource Link: https://drive.google.com/drive/folder... ASE Playlists:    • Application Support Engineer (हिन्दी)   MSSQL Installation:    • How to Install Microsoft SQL Server 2022 &...   ================================================= #Timeline : 00:00 Introductions Day-26 01:40 Overview 03:24 Learning Objective 05:54 Why Tools? 15:12 Major Tools Category. 23:48 Imp L1/L2 Tools 40:52 Scenario Based Tools 47:36 Imp Questions. 48:44 End. ============================================== 📞 Contact for Online Classes (Stars InfoTech) 📧 Email: pravinauti244@gmail.com 📱 WhatsApp: https://chat.whatsapp.com/IJRnMEyMfbi... 📺 YouTube:    / @starsinfotchclasses   📝 Register Here: https://forms.gle/6tvPQYw5GLhLJ4BB7 👉 Join our Application Support Engineer Full Course (Beginner to Advanced with Real-Time Projects) =================================================== Application Support Tools, Splunk Training for Support Engineers, Grafana Monitoring Tutorial, Linux Basics for Application Support, Jira Ticketing System Explained, SQL Server for Support Engineers, ServiceNow Incident Management, Application Support Engineer Training, L1 Support Engineer Tools, L2 Support Engineer Tools, Log Analysis Splunk Tutorial, Monitoring and Alerts Grafana, Troubleshooting Linux Commands, Ticketing Tools Jira ServiceNow, Real World Application Support Scenarios, Application Support Career Growth, Application Support Engineer Skills, Application Support Engineer Roadmap, Application Support Practical Training, Application Support Engineer Hindi Course, Application Support Engineer Jobs, Application Support Engineer Certification, Application Support Engineer Interview Prep, Application Support Engineer Resume, Application Support Engineer Salary Application Support Engineer Real Time Examples #ApplicationSupportEngineer, #SplunkTraining, #GrafanaMonitoring, #linuxcommands , #JiraTutorial, #sqlserver , #servicenowtraining , #ITSupportTraining, #joborientedcourses , #TicketingLifecycle, #IncidentVsServiceRequest, #itjobsindia , #careerguidance , #skilldevelopment , #hinditraining , #TechJobs, #jobplacement , #careersuccesstips , #LearnITSupport, #jobupdates , #careergrowth , #jobsearchtips , #SkillUpgrade, #careeropportunities , #jobreadyskills ==================================================== ⚠ Disclaimer: This video is created for educational and informational purposes only. The content shared is based on real-time industry knowledge and experience. We do not guarantee job placement, but we provide guidance, training, and support to help learners prepare for IT careers. All trademarks and tools mentioned belong to their respective owners.