Where Does AI Belong in Your Insurance Tech Stack? (2026)

Where AI belongs in an insurance tech stack depends on where the work starts and how many core systems you run. Most insurance work starts in the inbox, and midsize to large carriers often run three to six policy systems, so AI built into one core reaches only part of the book. Watch with the full transcript, chapters, and the slides: https://www.bevaya.ai/videos/ai-insur... In this 2026 webinar, Chris Maertz, Head of Partnerships at Bevaya, leads a panel with Chaz Perera, Co-Founder and CEO of Bevaya, and Michael Hertzig, VP, Insurance, and Debashis Rana, VP, Data and AI, of Myridius. The panel covers: What carriers mean when they say they're doing AI, and a simple test for whether a project is real: who owns the result Why most insurance work starts in the inbox, before any core system can act on it How many policy and claims systems a typical carrier runs, and what that means for AI built into one core When AI from your core vendor is the right call: one core, the current release, and a task that lives inside it The tradeoffs of a separate AI layer, including vendor governance and integration cost Three questions to ask a core vendor about its AI Audience Q&A on core modernization, two-core setups, and whether your core vendor really has all your data Chapters 0:00 Welcome and panel introductions 1:57 What carriers mean when they say they're doing AI 3:34 Where insurance work starts: the inbox 5:03 How many policy and claims systems carriers run 7:18 Core vendor AI and the CFO's business case 9:29 What a commercial insurance submission contains 11:18 Claims and policy servicing intake 13:15 Who converts unstructured intake today 15:11 Intake, triage, and rating draw on the same sources 18:57 Core system upgrade cycles and the pace of AI 21:43 Why insurance AI needs scaffolding 24:37 When AI from your core vendor is the right call 26:18 Why agentic AI projects get cancelled 28:21 Tradeoffs of a separate AI layer 32:53 Three questions to ask your core vendor about AI 34:54 What the market gets wrong about AI in insurance 36:50 Q&A: Using AI during a core modernization 38:50 Q&A: One claims core and one policy core 40:21 Q&A: Our core vendor already has our data 41:29 Closing thoughts About Bevaya Bevaya is the AI agent platform built for insurance. Its AI agents, powered by InsurGPT, read, analyze, and recommend across underwriting, claims, and policy servicing with 98%+ accuracy. Take the platform tour: https://www.bevaya.ai/tour?utm_source... See the benchmarks: https://www.bevaya.ai/benchmarks?utm_... #InsuranceAI #Insurtech #AIAgents