Charlie Harrel on Matter Intelligence, AI & the Future of Disputes | ILTACON 2026

𝗪𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝘁𝗼 𝗮𝗹𝗹 𝘁𝗵𝗮𝘁 𝗺𝗮𝘁𝘁𝗲𝗿 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝘄𝗵𝗲𝗻 𝗶𝘁 𝗼𝗻𝗹𝘆 𝗹𝗶𝘃𝗲𝘀 𝗶𝗻 𝗽𝗲𝗼𝗽𝗹𝗲’𝘀 𝗵𝗲𝗮𝗱𝘀? At #ILTACON2026, David Woolstencroft sat down with Charlie Harrel, Chief Operating Officer at Opus 2 International, to talk about matter intelligence, disputes and where AI actually adds value. Charlie came into legal tech from practice, and one thing stuck with him: in complex disputes, so much knowledge sits with individual lawyers rather than being captured in a way the whole firm can use. That’s the problem Opus 2 is trying to solve. They talked about how firms can capture insights across a matter, make that knowledge available to teams across jurisdictions, and build an advantage that compounds over time rather than disappearing when someone leaves. Charlie also made an important point on AI: the tools are powerful, but the quality of the output still depends heavily on the quality of the information underneath them. A really interesting conversation about disputes, knowledge and what happens when firms start treating their matter intelligence as an asset. #PeopleInLegal #ILTACON2026 #WeAreILTA #LegalTech #LegalAI