Andrew O’Hara on Leadership, Career Growth, and Becoming CEO of RAC Insurance

In this episode, hosts Brendan Gale and Matt Pugliese sit down with Andrew O’Hara, CEO of RAC Insurance, to explore his career journey from starting in a casual role in insurance through to leading Western Australia’s major insurer. Andrew shares the story of his time at Just Car Insurance, the unique culture that shaped him, his move from the east coast to Western Australia and the experiences that helped prepare him for an executive role. He also reflects on the importance of taking opportunities outside your comfort zone, building genuine relationships and learning from feedback and mentorship along the way. The conversation then moves into leadership, including the importance of vulnerability, transparency and leadership presence, what it takes to build high-performing teams, and how leaders can navigate change and increasing complexity. Andrew also shares his perspective on AI, including where it can create real value and why human judgement and responsible governance remain critical. Whether you're starting your career, aspiring to an executive role or already leading a team, this episode offers a candid look at career growth, leadership, relationships and what it really takes to succeed in a constantly changing industry.