What Does Going the Extra Mile Mean? | Customer Service Week 2026 at UMC Victoria Hospital | Part 2

What does “going the extra mile” mean to our customer service team? As part of Customer Service Week 2026, some team members at UMC Victoria Hospital share their personal perspectives on the theme and what it means in their everyday work. Hear from the people who help welcome, guide and support our patients and their families. Their answers offer a closer look at the people behind our customer service and the commitment that brings our theme, “Going the Extra Mile,” to life. UMC Victoria Hospital | Where Care Comes First #CustomerServiceWeek #UMCVictoriaHospital #GoingTheExtraMile