Managing Listener Feedback And Criticism
Buzzcast
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Managing Listener Feedback And Criticism
42 просмотра · 3 месяца назад
Buzzcast
18 подписчиков
42 просмотра · 3 месяца назад
We're talking through creating a healthy feedback filter so you can tell the difference between criticism that helps, confusion that needs clarification, and negativity that deserves to be ignored!
We discuss where podcasters are likely to get feedback, why public comments can feel so much heavier than private messages, and how to stop one bad review from drowning out all the people who are cheering you on.
Links mentioned in this episode:
Beach Too Sandy, Water Too Wet
This American Life: Everyone's a Critic
Happy to Help: Using Psychology to Thrive in Customer Support with Melody Wilding
Buzzcast: 8 Tips To Make Podcasting more Fun And Less Like A Chore
Buzzcast: How To Get Listeners To Actually Do What You Ask
Buzzcast: Creative Ways To Use Voicemail In Your Podcast
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