Stuck in Their Ways? How Leaders Create a Growth Mindset Culture

“We’ve always done it this way.” “That won’t work here.” “I already know how to do my job.” Sound familiar? When employees resist feedback, avoid new approaches, or become defensive when something needs to change, it’s easy to label them as stuck in their ways. But resistance is a behavior, not an identity. In this practical leadership webinar, Megan Wollerton, President of Life Force Wellness, explores how leaders can help employees move from defensiveness and resistance toward curiosity, learning, and continuous improvement. Because a growth mindset isn’t just an employee trait. Leaders help create the conditions that either encourage growth, or make people afraid to try. In this webinar, you'll learn how to: • Recognize common fixed-mindset behaviors in the workplace • Understand the difference between PROVING competence and IMPROVING competence • Identify why capable employees may still resist feedback or change • Recognize leadership behaviors that unintentionally discourage learning • Respond to resistance with curiosity instead of immediately correcting it • Give feedback that creates a path forward • Coach employees without immediately providing the answer • Distinguish a reasonable mistake from repeated negligence • Create a workplace where asking questions, learning, adapting, and improving are part of the culture CATCH → SHIFT → COACH CATCH — Notice the fixed-mindset response. SHIFT — Move the conversation from proving and blaming toward learning. COACH — Ask questions that create the next step. Growth mindset does not mean eliminating accountability. Learning from mistakes requires accountability for what happens next. The goal is to create an environment where people don't feel like they have to already know everything to be considered competent. A growth mindset culture isn't created by telling people to be more open to change. It's created by making growth part of how your team works. Want to Build Stronger Leaders & Teams? Life Force Wellness provides practical leadership development focused on trust, psychological safety, accountability, feedback, coaching, difficult conversations, resilience, and creating healthier, high-performing workplace cultures.