The Heart Behind the Headline with Jeff Hundley

In this episode of Modern Gov Matters, host Sarah Loyd talks with Jeff Hundley, who runs the Master Public Information Officer program at the University of Tennessee's Law Enforcement Innovation Center (LEIC). Jeff makes the case that great public safety communication isn't about the press release or the podium - it's about earning a community's trust long before a crisis hits. He shares how his program has grown to draw communicators from 31 states, why the network those cohorts build can be a lifeline when disaster strikes, and the honest challenges of the job today - from agencies disabling public comments to knowing when to trust your community over a metric. It's a heartfelt, practical look at the human side of government communications. Master PIO program: https://leic.tennessee.edu More episodes: https://moderngovmatters.com Presented by CivAll: https://www.civall.com