Episode 13: Professionalizing Funeral Services: SAFPA & Services SETA in Action

This episode features conversations from the SAFPA International Convention at the Durban ICC. We’re joined by Mr Lehlogonolo Masoga, Administrator of Services SETA; Dr Nomfundo Mcoyi-Zondo, President of SAFPA; Ms Nomphezeko Vende, Senior Manager: Chambers and Qualifications Management at Services SETA; and Ms Toni Gumede from Brand South Africa. The discussion explores how industry-led qualifications, Recognition of Prior Learning and workplace-based training can support the professionalisation of the funeral services industry. We also hear about innovation, business growth, youth participation and the employment and entrepreneurial opportunities available across the funeral services value chain. More than providing an essential service, the industry supports families, restores dignity and contributes to communities and the economy.