Demystifying SMETER Use in Homes – How SMETERs can support social housing delivery

Chapters 00:00:00 Welcome and introduction - Tom Dollard, Chair, GHA 00:05:36 Kevin Gornall, Head of SMETER Policy & Implementation, DESNZ 00:26:45 Barry Lynham, Managind Director, Knauf Energy Solutions 00:42:12 Lefkos Kyriacou, Senior Technical Manager, Development, Peabody 00:46:13 Q&A and panel discussion This webinar took place on Thursday 18th June 2026 As the social housing sector works to improve retrofit outcomes, demonstrate real energy savings, and deliver healthier, more efficient homes, there is growing interest in the role of SMETERs and measured performance approaches. This webinar explored how SMETERs work in practice, what they can and cannot currently tell us, and how they may support the delivery of housing decarbonisation programmes. The session recording will help demystify the technology and provide practical insight for housing providers, local authorities, retrofit professionals, and policymakers interested in measured energy performance. Chaired by GHA Chair Tom Dollard, the webinar brought together speakers from across government, social housing, and industry to discuss emerging applications, lessons from projects, and the wider policy context. SMETERs (Smart Meter Enabled Thermal Efficiency Ratings) use smart meter data and environmental sensors to assess the actual in-use energy performance of homes, helping move beyond modelled estimates towards measured outcomes. Government-backed innovation and validation work has highlighted the potential for SMETER technologies to support retrofit quality assurance and performance verification in real homes. The webinar explored: What SMETERs are and how they measure building performance. The role of measured performance in retrofit delivery and validation. Opportunities and limitations for social housing providers. The relationship between measured performance, funding, and policy development. Practical lessons from retrofit and monitoring projects. Speakers from Knauf Energy Solutions (Barry Lynham, MD), Department for Energy Security and Net Zero (Kevin Gornall, Head of SMETER Policy & Implementation) and Peabody (Lefkos Kyriacou – Senior Technical Manager, Development) and shared perspectives on how measured performance approaches are being explored within programmes such as the Warm Homes: Social Housing Fund. This webinar was part of an ongoing series supported by Knauf Energy Solutions, whose work focuses on in-use building performance measurement and retrofit optimisation for housing providers.