Finding the Friction: Identifying and Solving Process Issues That Limit Performance

We all know that better processes can save time, improve the accuracy and timeliness of reporting your numbers, and help your team work more effectively. But knowing where to start can be a challenge. Whether you’re looking to reduce costs, improve communication, or retain your most motivated staff, identifying and addressing points of friction can make a meaningful difference. Join Maner consulting specialists Sarah Jennings, CPA, CFE, CAE, CVGA, Principal, and Bethany Verble, CPA, CFE, CBPA, Senior Manager, for a practical look at how process improvement can create lasting results. You’ll learn how to: • Map your processes to see how work gets done and identify inefficiencies, bottlenecks, and opportunities for improvement • Use your process mapping to uncover root causes, not just address the symptoms of recurring problems • Turn findings into solutions, from quick wins and low-tech improvements to Lean approaches and more advanced techniques • Identify ways to improve common problems, including accounts payable, payroll, and reporting • Build more efficient processes without overextending your staff or budget You’ll leave with both a clearer understanding of where process issues may be affecting your organization and practical ways to address them. Whether you’re looking for quick wins or longer-term improvements, you’ll have actionable ideas you can start implementing right away.