Your First Day As a VA: The Inbox Test (Part 3)
Lissa | Remote Career
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Your First Day As a VA: The Inbox Test (Part 3)
22 просмотра · 3 нед. назад
Lissa | Remote Career
150 подписчиков
22 просмотра · 3 нед. назад
Quick update first: still waiting to hear back on that interview. The moment I know, I'll tell you.
Now, today's lesson: you just landed the VA role. Your client hands you the inbox. What do you do first?
I walk through exactly what to do, from observing before you respond, to sorting what's urgent, to matching the business's tone so customers don't notice a handover happened.
If you're starting out as a VA, or hoping to, this one's for you.
What's one thing you wish someone told you on your first week of a new role? Tell me in the comments.
0:00 Quick update — still waiting
0:59 You got the inbox. Now what?
1:38 Step 1: Observe first
3:16 Step 2: Sort before you respond
3:55 Step 3: Flag what you're unsure about
4:52 Step 4: Build a simple system
6:46 Step 5: Match the brand voice
8:38 Closing tip
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