Why Reed Online's IT Team Relies on Outbound | Outbound Group Client Testimonial

Alex Silk, Head of DevOps and IT at Reed Online, explains why Outbound is the IT support and procurement partner his team relies on, and what would land back on his desk without them. In this client testimonial, Alex shares his first-hand experience of working with Outbound Group, the UK's trusted technology adviser. Reed Online operates reed.co.uk, advertising jobs on behalf of recruiters and direct employers, and Alex leads the DevOps and IT function across the business. He covers the things that actually matter when you are choosing a managed IT and technology partner: responsiveness, straightforward communication, and support across multiple software products as well as the supply of IT equipment and laptops. Alex also talks through the commercial side. Outbound works behind the scenes to negotiate with vendors, secure better pricing, and give unbiased advice on the right products for the business, rather than pushing a one-size-fits-all solution. Crucially, Outbound extends the in-house team rather than replacing it. Alex and his technical support engineers can go direct to Outbound for help on any product supplied. Outbound also runs regular vendor sessions and industry briefings, delivered by people who have worked in end-user IT roles themselves and understand the pressures a Head of IT is under. If you are a Head of IT, IT manager, operations lead, or business owner weighing up an IT support and procurement partner in the UK, this is an honest view of what that relationship looks like day to day. CHAPTERS 00:00 - Why working with Outbound is easy 00:09 - Meet Alex Silk, Head of DevOps and IT at Reed Online 00:36 - The responsiveness and support that stood out 00:59 - Vendor negotiation and unbiased product advice 01:27 - What Reed Online would have to take back in-house 02:00 - Vendor sessions, industry insight and real-world experience USEFUL LINKS Our solutions and advisory services: https://visit-our.link/YoIYxTl News and insights: https://visit-our.link/StOQVQs STAY CONNECTED Subscribe for more insights    / @outboundgroup   LinkedIn   / theoutboundgroup   Facebook   / theoutboundgroup   Instagram   / outbound_group   X   / outboundgroup   The Outbound Edge Podcast: Spotify https://visit-our.link/APwNnO5 Apple Podcasts https://visit-our.link/XZTYGIA 📩 Get in touch https://outbound.group/ #ITSupportUK #ManagedITServices #OutboundGroup