Access Health Louisiana x DOCPACE® | FQHC Case Study | AI for Smarter, Optimized Schedule Efficiency

Case Study: How Access Health Louisiana Gained Complete Visibility Into Daily Operations Access Health Louisiana, a mission-driven FQHC, faced significant challenges with patient flow, front desk overload, and high no-show rates. By implementing DOCPACE®, the AI-powered schedule optimization suite, they gained real-time visibility into daily operations and shifted from reactive to proactive management. In this video, hear directly from Kaycee Donnaud, Assistant Vice President of Operations, about how Access Health: Reduced no-shows from 20% to 16–17% Freed up front desk staff for revenue-critical tasks like Medicaid eligibility & 340B pharmacy workflows Improved accountability and staff engagement with performance data Enabled smarter scheduling decisions and proactive daily huddles With DOCPACE®, Access Health didn’t just optimize operations—they took control of them. 📊 Read the full case study: https://www.docpace.com/ 🔗 Learn more about DOCPACE®: https://www.docpace.com/ 📩 Request a Demo: https://www.docpace.com/docpace-reque...