How to Handle Conflict Without Being the Boss

How to Handle Conflict Without Being the Boss Most conflict advice only works if you're the boss. If you lead cross-functional teams, projects or programs where nobody reports to you, that advice gets you ignored. Here's how to lead when you're not in charge, with conflict resolution that works without authority. In this video, I share four mistakes that make workplace conflict worse when you have no authority, and what to do instead. These come from programs I've led, including the time I tried to be the decisive leader and made someone wrong, and how I won floor space for a Network Operations Center without escalating. You'll learn: Why playing judge costs you trust, and how to find the pressure behind each side's position How to run one-on-ones before a joint session so both sides build the fix How to name the decision and get a real yes, not passive compliance How to get what you need without going over anyone's head A three-line notecard to bring into your next tough meeting