Is your tech repair shop spying on you? (Marketplace)

Your private data — including sexy photos, browser history and social media accounts — might not stay private when you get your tech devices repaired. CBC Marketplace sent phones and laptops with secret software installed to expose what technicians looked at while the devices were left to be fixed at stores like Best Buy and Mobile Klinik. 00:00 - Intro 00:46 - Setting up the test 06:24 - Phone snooping results (Mobile Klinik, Dr. Phone Fix) 11:02 - Laptop snooping results (Best Buy, Canada Computers) 19:27 - A final tally #CBCNews #CBCMarketplace #Tech Read more: https://bit.ly/46YK5rK »»» Subscribe to CBC News to watch more videos: http://bit.ly/1RreYWS Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://bit.ly/1Z0m6iX Find CBC News on Facebook: http://bit.ly/1WjG36m Follow CBC News on Twitter: http://bit.ly/1sA5P9H For breaking news on Twitter: http://bit.ly/1WjDyks Follow CBC News on Instagram: http://bit.ly/1Z0iE7O Subscribe to CBC News on Snapchat: https://bit.ly/3leaWsr Download the CBC News app for iOS: http://apple.co/25mpsUz Download the CBC News app for Android: http://bit.ly/1XxuozZ »»»»»»»»»»»»»»»»»» For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians. TESTING TECH REPAIR producer/director STEPHANIE KAMPF associate producer JENNY COWLEY reporter ASHA TOMLINSON editor AARON TAYLOR camera NORM ARNOLD DAVID MACINTOSH JOHN LESAVAGE JOE FIORINO audio IGAL PETEL RICHMOND LEE additional field production DEXTER MCMILLAN KATIE PEDERSEN additional footage SHUTTERSTOCK art director DAVID ABRAHAMS media management ASTORIA LUZZI social media producer AMARA MCLAUGHLIN colour correction KYLE J. SMITH sound mix DANY TREMBLAY project manager VICTOR KERR resource coordinators MARC CORMIER SAM NAR news rollout producer JENNY COWLEY packaging editor BENNY KOSHY packaging producer LINDA SIBONY promo producer GREG SADLER senior producer TIFFANY FOXCROFT executive producer NELISHA VELLANI FIRST BROADCAST October 20, 2023