Episode 1 - Jamie Dimon - JPMorganChase - Haslam College of Business

Haslam College of Business Professor of Practice Monica Langley sits down for a rare 1 on 1 with Jamie Dimon, CEO of JPMorgan Chase, for an unfiltered conversation. As the leader of the world’s largest bank, Jamie opens up about managing in the midst of geopolitical and economic challenges, getting fired at Citigroup and being jobless for a year, and facing death two times. This is Office Hours at its finest - personal, revealing, and packed with insights you won’t find in any corporate report or business textbook. Chapters: 00:00:00 Intro 00:00:27 How Monica and Jamie first met through Wall Street Journal 00:01:18 Career resilience and getting fired from Citi after 15 years 00:02:46 Finding a job after Citi and year long journey to Bank One 00:05:24 Moving to Chicago for Bank One and feeling isolated 00:06:47 Bank One success and JPMorgan Chase merger 00:07:34 Leading the most important bank - World watching every move 00:09:00 Presidential influence and managing with that pressure 00:10:16 Working with Sandy Weill - Learning from acquisitions 00:11:45 Early connection with Sandy - The paper that got him a job 00:12:52 Hallmarks of leadership - Heart, humility, and curiosity 00:14:28 EQ vs IQ in management 00:16:30 Annual bus tours - Learning from branches and employees 00:18:00 Business and geopolitics - How it affects JPMorgan 00:21:27 Future of banking industry - Consolidation ahead? 00:25:17 Being the biggest bank - Can JPMorgan buy more banks? 00:27:47 Competing with Wells Fargo run by his protégé and facing death 00:28:28 Life-threatening heart surgery - 50/50 odds 00:32:26 Being a working dad - Balancing family and career 00:35:53 Most important legacy - Family or JPMorgan Chase? 00:36:11 Greek immigrant grandparents' influence 00:39:04 Hiring top executives - What values matter most 00:41:43 Business education popularity - State schools vs Ivy League 00:43:38 Work from home rant - Why back to office matters 00:47:37 Division in America - Constructive dialogue advice 00:49:36 Office hours at JPMorgan - Open door policy 00:51:00 Dream office hours meeting - Why Abraham Lincoln 00:51:57 Most impactful past office hours 00:52:41 Retirement timeline and succession planning 00:53:55 Insider vs outsider for next CEO 00:54:00 How to know when it's time to step down 00:54:24 Post-CEO plans as chairman 00:55:52 Thoughts on journalism and media