I Was a 911 Dispatcher for 13 Years — These Are the Calls I Can Never Forget

Ricardo Martinez II spent 13 years as a 911 dispatcher in Michigan — answering thousands of calls from people experiencing the worst moments of their lives. In this episode of Locked In with Ian Bick, Ricardo shares the heartbreaking, bizarre, funny, and unforgettable calls that stayed with him, what it takes to remain calm during life-or-death emergencies, the mental toll of the job, and why he ultimately decided to walk away after 13 years behind the phones. #911 #emergency #firstresponders #cops Thank you to CASH APP for sponsoring this episode: Download Cash App Today: https://click.cash.app/ui6m/6pao71et #cashapppod Cash App is a financial services platform, not a bank. Banking services provided by Cash App’s bank partner(s). Prepaid debit cards issued by Sutton Bank, Member FDIC. Cash App Visa® Debit Flex Cards issued by Sutton Bank, Member FDIC, and The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A. Inc. See terms and conditions for the Sutton prepaid card, Sutton debit flex card, and Bancorp debit flex card. Discounts and promotions provided by Cash App, a Block, Inc. brand. Visit cash.app/legal/podcast for full disclosures. Tired of ads interrupting the podcast? Become a Locked In member and listen completely ad-free — plus get bonus episodes, exclusive content & a FREE welcome box. Join now: https://lockedin.supportingcast.fm/ Connect with Ricardo Martinez: LinkedIn:   / ricardomartinezii   Instagram:   / rmarti23   Website: https://www.withinthetrenches.net/ric... Hosted, Executive Produced & Edited By Ian Bick: https://ianbick.com/ Timestamps: 00:00 The Call That Never Left Him 00:44 Growing Up in Small-Town Michigan 04:21 Inspired by Rescue 911 05:39 Pulled Over on the Way to Senior Pictures 10:57 Hitting Rock Bottom 12:55 A Sign from the Radio 15:11 Moving to Frostproof, Florida 17:12 The 911 Dispatcher Interview 20:46 Sponsor: Cash App Security Lock 22:34 Starting the Job That Same Night 25:51 Harry's Three Rules 29:00 First Big Call: The Hanging 35:53 Visualizing Calls with Dispatch Ear 39:15 The Call That Went South 45:37 The Infant CPR Call 51:31 Reaching Out to Families 52:52 The Girl on Thin Ice 57:30 Taking His Own Grandmother's Call 01:07:34 The Acid Trip Caller 01:11:56 Bomb Threats and SWAT 01:16:55 Silly Calls: The Breathalyzer Request 01:26:03 The Call He Can't Unhear 01:35:09 Working on Himself 01:41:39 From Conference to #IAm911 01:53:52 Sounds That Transport You Back 02:00:53 Life Lessons from 911 02:08:27 The Yoga Call 02:11:49 Closing Thoughts To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/Locked...