Episode 44 - Carol Steinberg: Nugent Commission, SARS Governance and the Rebuilding of SARS

In conversation with Advocate Carol Steinberg SC on the Nugent Commission and its investigation into the governance, leadership and institutional challenges that affected the South African Revenue Service (SARS). Eight years after the Nugent Commission’s report, this conversation examines what happened inside SARS, why public confidence and tax morality became concerns, the changes that took place under Tom Moyane, and the role of external consultants in the transformation of the organisation. Chapters: 00:00:00 Intro 00:00:08 The Nugent Commission Explained 00:01:43 Why SARS Lost Public Trust 00:07:25 What Went Wrong at SARS 00:16:05 How SARS Changed 00:19:30 The Changes Under Moyane 00:28:15 The Impact on Tax Revenue 00:38:35 The Role of Bain 00:45:35 Project Phoenix Explained 00:56:09 Where Oversight Failed 01:05:30 How SARS Was Rebuilt 01:09:44 Why Moyane Did Not Testify 01:22:33 Lessons From the Commission The views expressed in this conversation are those of the participants and are shared to encourage informed discussion and critical engagement. *** Don't Forget To Share And Subscribe***