How to Communicate Across Cultures and Reduce Misunderstandings
Dr. Grace Lee
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How to Communicate Across Cultures and Reduce Misunderstandings
3 780 просмотров · 3 дня назад
Dr. Grace Lee
473 тыс. подписчиков
3 780 просмотров · 3 дня назад
Cross-cultural communication becomes more complex when the same behavior carries different meanings for different people. How do you communicate clearly across those differences? You are paid for coordination. The next level pays for alignment. See where you stand: https://www.masteryinsights.com/start...
What is cross-cultural communication?
Cross-cultural communication is communication between people or groups whose cultural behaviors and communication practices differ. Culture can be understood through observable patterns of behavior and action within a group. Words, levels of formality, gestures, and body language may be interpreted differently across cultures. Understanding how another person communicates and what they value can help you communicate more precisely and reduce misunderstanding.
Key Concepts
Connect to transcend biases: Shift attention from how another person's differences may interfere with your goals to how those differences can contribute to a common mission and how you can communicate in accordance with their values.
Communication precision: Use words, levels of formality, gestures, and body language with awareness that the same words or gestures may carry different meanings across cultures.
Others awareness: Research a person's cultural context and observe the individual instead of assuming behavior based on your own upbringing or media stereotypes.
Aim for what's meaningful: Consider both challenge and support in the relationship and ask how differences can help you understand one another and make better decisions together.
Open-mindedness: Withhold immediate right-or-wrong judgments while learning another person's values, beliefs, and cultural behaviors.
00:00 What is cross-cultural communication?
00:28 Connect to transcend biases
02:28 Communicate with greater precision
04:09 Develop others awareness
05:13 Aim for what is meaningful
07:02 Be open-minded
Which of these five practices would help you most in your next cross-cultural conversation? Share your answer below.
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Dr. Grace Lee, Neuroscientist and Executive Mentor, works with accomplished professionals to develop their capacity to think, speak, and lead with authority commensurate with their deep expertise as they advance into senior leadership. She is the Founder of Mastery Insights and Creator of Cognitivistics of Influence™. Her neuroscience training informs the analytical rigor of her principles-first approach.
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