The Journey to a Fully Autonomous NOC | Gaurav Jain at the AI-Native Telco Forum 2026

At the AI-Native Telco Forum 2026 in Düsseldorf, Gaurav Jain, Vice President, AI and Data Products at Rakuten Symphony, shares practical lessons from the journey toward fully autonomous network operations. Achieving Level 4 autonomy requires more than automation. It demands trusted AI decision-making, closed-loop operations, operational discipline, and the ability to scale autonomy while maintaining reliability. During this session, Gaurav Jain explains why getting Level 3 decision-making right is the foundation for Level 4 autonomy and how operators can reduce operational complexity while enabling engineers to focus on higher-value innovation. #AutonomousNetworks #AIOps #NOC #TelecomAI #RakutenSymphony