osTicket Full Setup Tutorial – Ubuntu + Hyper-V | Beginner-Friendly

Quick note: This video was recorded before the apartment fire and edited down from a previous livestream. The lab hardware shown or referenced was my setup at the time, but the osTicket installation process and helpdesk concepts are still useful. In this full tutorial, I walk through how to install and configure osTicket, a free and open-source helpdesk ticketing system, using Ubuntu Server inside a Hyper-V virtual machine. This video is designed for Windows admins, IT beginners, homelab users, and anyone who wants to learn how ticketing systems work without needing expensive hardware or paid licensing. What we cover: Creating a virtual machine in Hyper-V Installing Ubuntu Server 22.04 Applying updates and preparing the operating system Installing Apache, MySQL, and PHP Configuring and deploying osTicket Securing the setup and logging in for the first time All commands used in the video are listed below for easy copy and paste. https://www.atlantic.net/dedicated-se... Whether you are new to Linux, building a homelab, or looking for a clean osTicket setup guide, this video should help you get started. If this helped you, leave a comment with what you are trying to build next — helpdesk, monitoring, virtualization, networking, or another homelab project.