The Toughest Year Ever | Amanzi during COVID 19

When the world came to a standstill, hospitality had to find a way forward. In this episode, Rahul, Tushna, Anaita and Vijay look back at one of the most challenging chapters in Amanzi’s journey - navigating the COVID-19 pandemic as a resort. From uncertainty and empty rooms to adapting to an entirely new way of welcoming guests, they share what those months were really like behind the scenes. They talk about the decisions they had to make, the challenges the team faced, how guest expectations changed, and what it took to keep Amanzi going through a time when travel itself had come to a halt. More than a story about running a resort during COVID, this is a conversation about people, resilience, adaptability and the experiences that shaped Amanzi into the resort it is today.