H3 Seminar Series - When a Measure Becomes a Target, It Ceases to Be a Good Measure

Are we measuring what matters, or just measuring more? 🩺 H3 webinar - “When a Measure Becomes a Target, It Ceases to Be a Good Measure”: How Can Patient Outcome and Experience Measures Transcend Goodhart's Law? Healthcare tracks more data today than ever before—yet clinicians often feel they have less time for actual care. How do we ensure measurement serves the patient rather than becoming just another box to check? In this webinar, international and local healthcare experts discuss how Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs) can shift the focus back to person-centred care, foster stronger clinician-patient relationships, and avoid the trap of turning meaningful metrics into mere targets. 🎙️ Featured Speakers: • Dr Dana Gelb Safran - Healthcare Advisor (Appropriate and Value-Based Care), Ministry of Health Singapore • Adjunct Associate Professor Tan Hui Ling - Group Chief Value Officer, NHG Health; Senior Consultant, Department of Anaesthesiology, Intensive Care and Pain Medicine, Tan Tock Seng Hospital • Dr Tew Chee Wee - Senior Consultant, Department of Geriatric Medicine, Khoo Teck Puat Hospital If you are a healthcare professional, clinical leader, or anyone interested in the future of patient care, this is a must-watch! Webinar Date: 23 July 2026 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗛𝘂𝗺𝗮𝗻𝗶𝘁𝘆 𝗮𝘁 𝘁𝗵𝗲 𝗛𝗲𝗮𝗿𝘁 𝗼𝗳 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗦𝗲𝗺𝗶𝗻𝗮𝗿 𝗦𝗲𝗿𝗶𝗲𝘀 The theme of the "Humanity at the Heart of Healthcare” series considers the mobilisation of the arts, humanities, and social sciences in addressing pertinent issues within the healthcare ecosystem and the larger medical narrative.