The Record Is No Longer Just A Record

A manila folder holds someone’s story, recorded for a particular purpose at a particular moment. But what happens when that record is connected to other data, used to generate predictions, and turned into something that shapes how a person is understood? In this episode of Trust by Design, Cindy Hansen explores how technology is is transforming clinical records into representations that can share how people are understood, evaluated and treated. Host Cindy Hansen is the Founder and Chief Science Officer of Holistic Research Canada, with more than two decades of international experience in digital mental health, outcome measurement, clinical data governance, and equity-centred design. Holistic Research Canada is a mission-driven social enterprise advancing ethical, human-centred approaches to digital mental health. Its work connects research, practice, and public-interest data stewardship to help build more equitable, accountable, and responsive systems of care. Watch now, subscribe, and join me as we ask what it takes to build trust by design. Additional Reading In this thought leadership article, published in eMHIC Global News in August 2026, Cindy Hansen examines why de-identifying clinical data does not, on its own, resolve the questions of trust, consent, and responsible secondary use that arise when information is connected and interpreted by AI. Read the article: https://emhicglobal.com/expert-opinio...