People-First and Performance-Driven: Inside Mercury Wire | Chris Yard on Culture Architects

Chris Yard co-owns Mercury Wire, a family-owned custom cable manufacturer in Spencer, Massachusetts. His father made him and his brother go work somewhere else first. David Friedman talks with Chris about what he saw in those other companies: systems that quietly drained the energy out of good people. Chris explains how Mercury Wire organizes around value streams instead of layers of middle management, what changes when leaders hand teams good processes and information rather than making decisions for them, and how the company's True North Fundamentals shape the way people work day to day. Chris is straight about the gap between the goal and the reality. In his words, it ain't all sunshine and rainbows, and the company is very much a work in process. See Mercury Wire's fundamentals at https://www.mercurywire.com/fundament... Culture Architects is hosted by David Friedman, author of Culture by Design and founder of CultureWise. Learn more at https://www.culturewise.com