Hotel Refurbishments: Strategy Meets Execution (Part 1)

In this episode, Ryan Smith, Partner and Luke Hill, Associate Director from Carter Hones Associates join Rob Letts, Director of Strategic Growth and Ross Hopwood, Head of HSQE from ISG to explore hotel refurbishment projects across the UAE. From maintaining guest satisfaction during live construction to balancing revenue pressures, brand standards, and ageing infrastructure, they share the realities of delivering successful hospitality upgrades in a fast-moving market. An insightful conversation on the importance of strategic planning, and early contractor involvement in delivering successful hospitality projects.