How I Solve Customer Complaints Inside T's Brunch Bar | Teneshia Murray

Running a restaurant means dealing with unhappy customers — it's part of the business. In this video, I'm taking you behind the scenes at T's Brunch Bar to show you exactly how I handle customer complaints when they come up. I'll walk you through my real approach: how I listen, how I decide what's actually worth fixing, and how I turn a bad experience into a customer who comes back. This isn't textbook customer service advice — it's what actually works when you're running a business that serves hundreds of people every single day. Whether you're a restaurant owner, an aspiring entrepreneur, or just curious about what really happens behind the counter, this one's for you. 👀 Subscribe for more real, unfiltered restaurant business content. 📍 T's Brunch Bar Keep manifesting. Keep the faith. 🙏🏾✨ #RestaurantCEO #CustomerService #TeneshiaMurray