Risk Reduction Advice from Dr. Robert Kaplan

Robert Kaplan of Harvard Business School, and co-creator of the Balanced Scorecard, offers case studies of the mistakes executives make when it comes to formulating strategic plans, how to communicate them and the "risk" of not thinking about or planning what could go wrong. Kaplan explains the tools and metrics to help executives formulate their strategy maps. See the article @ www.bizintelligence.tv and video here.