5 tips for great customer service if you're an electrical business

We hope these 5 tips help you think about customer service in a new light. We help electricians become electrical contractors and contractors level up. If you get value out of our videos please click the like button and subscribe. It's like jet fuel for bringing you more videos. ARE YOU AN ELECTRICAL CONTRACTOR OR WANT TO BECOME ONE? I’m here to help you stop guessing and start building a real business. Whether you are just getting your van or you are trying to manage multiple crews, the systems I share below are the exact ones I used to build and scale my own electrical companies. My goal is to give you the blueprint so you can avoid the mistakes I made and reach your goals faster. Let’s get to work. THE 360 CONTRACTORS PLAYBOOK: MARCH 16 COHORT This is my proven 8-week curriculum designed to take you through every system I have used to grow my businesses. We are starting a new group soon, and I would love to have you in the room if you are ready to level up. Cohort Details: Next Start Date: Monday, March 16 Schedule: Every Monday for 8 weeks Session Length: 2-3 hours of deep-dive training Note: I keep these groups small to ensure we can actually talk about your business. Secure your spot for March 16 here: https://docs.google.com/forms/d/e/1FA... HOW TO CONNECT WITH ME The 360 Network This is the only community 100% dedicated to electrical contractors. If you want to connect with me and other owners daily, this is where I spend my time. https://www.the360electrician.com/off... 1-on-1 Coaching If you need direct help from me to solve specific bottlenecks in your business, apply for a private coaching session. https://forms.gle/6PnKLG3qi99tiP6h6 Channel Membership Join the 480V tier to get access to our monthly private live sessions and exclusive content here on YouTube.    / @the360electrician   TOOLS I PERSONALLY USE AND RECOMMEND I use these specific partners to keep my business running efficiently. Some of these are affiliate links that support the channel at no extra cost to you. Jobber: The best way to manage your quotes, scheduling, and invoicing in one place. https://go.getjobber.com/the360electr... NEXT Insurance: Reliable and affordable liability insurance specifically for electricians. https://nextinsurance.sjv.io/T360E Relay: Modern business banking that actually makes your cash flow clear. https://join.relayfi.com/partner?refe... CallRail: Stop using your personal cell for business calls. Use this for tracking and management. https://partners.callrail.com/the360e... STAY CONNECTED Instagram:   / the360electrician   Facebook:   / the360electrician   TikTok:   / the360electrician   LinkedIn:   / jeff-goldalian-a4a40a248   Legal Disclaimer: This video and description are for entertainment and educational purposes. My advice is based on my personal experience and opinion. Always seek professional legal, financial, and licensing guidance in your specific jurisdiction. Full terms and disclosures can be found at www.the360electrician.com. First impressions matter - 0:00 Tip#2 Separate you business phone - 0:39 Using field service software like Jobber -1:56 Set clear expectations for clients - 3:45 Keep the client in the loop - 6:00 Shameless plug - 7:45 Have a client follow up system - 8:00