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Datastraw CRM — Customer Support Ticketing System | Intern Assessment Demo

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Datastraw CRM — Customer Support Ticketing System | Intern Assessment Demo

76 просмотров · 2 нед. назад
s.creater
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76 просмотров · 2 нед. назад
Full demo of the Datastraw Support CRM built for the Datastraw AI + Tech Intern Assessment. 🌐 Live App: https://frontend-seven-snowy-w7pcb5a7oo.ve... 📂 GitHub: https://github.com/surajpsharma/costmer-su... 🔌 Backend API: https://costmer-support-management.onrende... Tech Stack: Node.js • Express • React • Vite • MongoDB Atlas Key Features Demonstrated: ✅ Create support tickets with auto-generated TKT-XXX IDs ✅ Live real-time search across all fields (Name, Email, ID, Subject) ✅ Filter tickets by status (Open / In Progress / Closed) ✅ Priority tagging (Critical / High / Medium / Low) for issue triage ✅ Ticket detail page with status update functionality and a notes timeline ✅ Stats dashboard with real-time ticket counts Author: Suraj Sharma LinkedIn: https://www.linkedin.com/in/suraj-sharma-b... GitHub: https://github.com/surajpsharma