Datastraw CRM — Customer Support Ticketing System | Intern Assessment Demo
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Datastraw CRM — Customer Support Ticketing System | Intern Assessment Demo
76 просмотров · 2 нед. назад
s.creater
2 подписчика
76 просмотров · 2 нед. назад
Full demo of the Datastraw Support CRM built for the Datastraw AI + Tech Intern Assessment.
🌐 Live App: https://frontend-seven-snowy-w7pcb5a7oo.ve...
📂 GitHub: https://github.com/surajpsharma/costmer-su...
🔌 Backend API: https://costmer-support-management.onrende...
Tech Stack: Node.js • Express • React • Vite • MongoDB Atlas
Key Features Demonstrated:
✅ Create support tickets with auto-generated TKT-XXX IDs
✅ Live real-time search across all fields (Name, Email, ID, Subject)
✅ Filter tickets by status (Open / In Progress / Closed)
✅ Priority tagging (Critical / High / Medium / Low) for issue triage
✅ Ticket detail page with status update functionality and a notes timeline
✅ Stats dashboard with real-time ticket counts
Author: Suraj Sharma
LinkedIn: https://www.linkedin.com/in/suraj-sharma-b...
GitHub: https://github.com/surajpsharma