Shaping the next generation of institutional payments with Citi’s Debopama Sen | What the FinTech?

In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Debopama Sen, Head of Payments, Services at Citi, to explore the rapidly evolving global payments landscape, examining how emerging technologies and regulatory developments are reshaping the future of institutional payments and cross-border transactions. With stablecoins gaining significant traction, tokenisation transforming payment infrastructure, and agentic AI beginning to revolutionise the payments ecosystem, Debopama discusses how major financial institutions like Citi are building winning payments strategies that balance innovation with the security, compliance, and reliability that institutional clients demand. The conversation examines the dominant trends shaping today's payments market from a global perspective, the regulatory challenges and opportunities surrounding cross-border payments across different jurisdictions, and how AI and machine learning are being leveraged within payments operations to combat increasingly sophisticated fraud while maintaining seamless customer experiences. Finally, Paul and Debopama look ahead to the future of payments, discussing the key initiatives Citi is undertaking around payments innovation and infrastructure modernisation, the main talking points expected at this year's Sibos conference, and the critical steps banks must take today to ensure they're not left behind as the industry transforms. Tune in to hear how Citi is navigating the convergence of stablecoins, tokenisation, and AI to build the next generation of payments infrastructure for institutional clients worldwide. #paytech #stablecoins #tokenisation ----------------------------------------------------------------------- ABOUT FINTECH FUTURES FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem. Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/ Sign up to our newsletter: www.fintechfutures.com/newsletter Subscribe to our channel:    / @fintechfutures