Dynamics 365 CRM/Customer Engagement System Admin 101

A free 90-minute "System Admin 101" course/class for Dynamics 365 CRM System Administrators. www.crmheidi.com heidi@reenhanced.com Topics we cover: Intro & Importance of User Adoption Solution Management Best Practices Power Platform Admin Center Security Model System Views, Columns & Forms Relationships Search Business Rules Model-driven Apps Teams, Dynamics 365 App for Outlook & Sales Copilot UI/PCF Controls Power Automate Resources